General Questions and Answers
On this page you can find answers to some of the most frequently asked questions.
We accept cash, Visa, Mastercard, American Express, and Discover. Unfortunately, we cannot accept checks.
In most cases, our cabs arrive within 15 minutes.
You can use the rate chart to help you estimate your fare.
Contact an operator at 301-990-9000, or contact us via our contact page. A call taker will ask for a description of the item as well as the time and date of your trip. We will then contact you as soon as possible.
Our sedans can accommodate four passengers. Certain vehicles can accommodate up to six passengers. If you need a high-occupancy vehicle, please inform us when you place your reservation.
Service animals are openly permitted with no restrictions or surcharges.
Yes. Please let us know that you need a wheelchair accessible vehicle when you make your reservation and we will happily accommodate your request.
We accept pick-ups in Montgomery County, and take passengers anywhere they need to go in the continental United States. We also accept pick-ups that are returning to Montgomery County from elsewhere.
Yes. The wait fee is $28 dollars per hour.
We are open 24 hours a day, 365 days a year.
Unfortunately, due to the large variety in child seats, we cannot provide child seats for our customers. Customers may provide their own child seats.
Yes. Please contact an employee at 301-990-9000 to set up your corporate account.
Yes. For example, if you need a ride every Monday at 8AM, let us know, and we can pre-schedule a cab for you for any length term.